What to do if you wish to return a product under warranty?
Please complete the online RMA form. If this is not possible please contact Enta Technologies Customer Service Department. You can also view our Manufacturer Direct Product RMA Procedure here.
You should receive an automated response to your email address in acknowledgement of receipt. If this is not received please contact the Customer Service Department.
The Service Department will then contact you accordingly.
Once you have received a RMA number the product needs to be returned to Enta's Goods - In Department, with the RMA number clearly marked on the external packaging.
On receipt, we then book in the returned products, test them, then, depending on the test result, we replace, repair, credit or return the products to you under the terms of the warranty.
Click here for the online RMA form >
| No current RMA's are listed. |
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