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We're dedicated to making the
customer experience as easy and
enjoyable as possible. Should you
have any questions or concerns
please contact us . . .
Technical
Support
9 a.m. to 7 p.m.
Monday to Friday
10
a.m. to 6 p.m.
Saturday
Phone:
1-888-992-8008
Email:
support@eGIX.com
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Ask Kelly...
any technical question and get the
chance to see the answer published
in the
next
month's newsletter!
Please note that the information
provided in Ask Kelly... is done so
only as a recommendation.
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Below is a link to our Terms and
Conditions for all eGIX products and
services. If you have any questions,
please don't hesitate to call our
Customer Support Team at (800)
489-6655.
Online Documentation
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If you have an interest in expanding
your business and bottom line, let
us
know. We are currently looking for
new distributors to join our team.
For
more information, please send an
email to
newsletter@egix.net.
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Hot Off The Press!! Stay
current and up-to-date with the most
recent eGIX news and noteworthy
events.
For More eGIX in the News
CLICK HERE
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The eGIX Distributor Program
is Back....!
Getting
an appointment with a decision
maker can be a daunting task.
With only one product or service
to offer, that appointment could
end in minutes if the company is
locked into a term contract with
another provider.
With the eGIX Distributor
Program, a term contract will
never shut the door on your
appointment again.
eGIX has recently revamped its
Distributor Program and is
currently recruiting for new
Distributors and Strategic
Partners within the Indiana and
Illinois markets. eGIX's wide
array of products and services
give our Distributors and
Strategic Partners multiple
points of entry that will get
your foot in the door....And
keep it there.
With products ranging from
hi-speed broadband Internet to
the most advanced in Voice-over
IP Business solutions, the
diversity and flexibility of
eGIX's product portfolio ensures
you will always have something
in your toolbox most businesses
need. So even if the timing is
off because of a term contract,
you'll have an edge over the
competition by introducing one
of the many other cutting-edge
services eGIX has to offer.
If you are currently a telephone
system/equipment vendor, an IT/
Network Specialist or an agent
in the telecommunications arena,
this may be just the opportunity
you've been looking for to
supplement your income and
diminishing residuals from
existing partnerships.
If you would like additional
information about the eGIX
Distributor Program, please send
an email to:
WFrank@egix.com or
CLICK HERE to learn more
about eGIX Distributor Program
Benefits.
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The
Referral Program has been
Revamped!
Now there are even MORE ways to
earn Credit!
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Kelly's Techie Tip of the Month
Kelly is our lead Technical Support
Representative and helps our
customers with a variety of
questions each month. Please note
that the information provided in
Techie Tips is done so only as a
recommendation. Any files you
download onto your computer system
should be done only after careful
review of the provider's terms and
conditions, system requirements,
etc. eGIX is not responsible for any
hardware or software related issues
that may occur from downloading
files referenced in this newsletter.
Looking to enhance your
overall Windows experience? Here are
some handy tips and tricks.
Disk Clean Up
Disk Clean up is designed to clear
unnecessary files from your
computers hard drive. To start disk
clean up you can either go to
Start, then Run and
type in Cleanmgr.exe. You
can also go to Start,
All Programs, point to
Accessories, point to
System Tools, and then click on
Disk Cleanup.
Disk Defragmenter (XP
and Win 2000)
Disk
Defragmenter reorganizes files and
pieces of files on a disk to
optimize performance and
reliability.
To open Disk Defragmenter go to
Start, then All Programs,
Accessories, System
Tools and then Disk
Defragmenter. You can also go
to Start, Run,
type in dfrg.msc. Once it
opens you will see on the top of the
window a list of hard drives
installed on your system. Just
highlight a drive and click
Defragment to begin the
Defragmentation process. This can
usually take up to an hour to be
completely done.
Email without Starting
Outlook
Sometimes you just want to send a
quick email without opening your
Outlook and waiting for the
application to load. Well with this
tip you can.
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First right-click on your
desktop and select new, and then
shortcut from the pop-up menu.
-
A wizard launches, type mailto:
in the location box (don't
forget the colon at the end).
-
Name your shortcut "new email"
or something you can remember.
You will then see the shortcut
on your desktop.
So whenever you want to send off an
email when Outlook isn't open, just
double click this shortcut, compose
your email and click send. This will
also work for other email programs
as well, as long as the application
is the default mail program.
Does your computer start
connecting right when you turn on
your computer? (Windows XP)
Go to Control Panel, Switch
to classic view (on the
left hand side). Double click on
Network Connections. Then you
will want to click on Advanced
from the menu and then click
Dial up Preference. Under
Enable redial by location,
uncheck all locations and hit OK.
That should take care of that
problem.
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Ask
Kelly...
Dear Kelly....
What is spyware and how can
I protect my computer from it?
— George, Danville, IN
What is spyware?
"Spyware"
generally refers to computer
programs that track your online
activities. The activities that are
tracked include, Web sites you
visit, advertisement banners you
click on, and search engines you
tend to use. Spyware is generally
used by Internet advertisers to
collect data and statistics for
online Web usage. You may
unknowingly install spyware when you
download programs from the Internet,
install software from disks, or open
suspicious email attachments.
Symptoms of spyware
The following symptoms may indicate
that spyware exists on your
computer.
-
Your computer is acting
slower than usual: One
of the most commonly noticed
symptoms of spyware is that your
computer may responding much
slower than usual.
-
Your Internet connection
appears slower than usual:
Spyware can use
significant computer memory
resources. Multiple instances of
spyware running at the same time
can create "memory leaks," which
can give you the impression that
your Internet connection is much
slower than normal.
-
Advertisement pop-ups
appear when you're not browsing
the Web: Spyware can
also serve you pop-up
advertisements that appear while
you are not surfing the
Web--even if you don't have a
Web browser open.
-
Your homepage has
changed, or keeps changing:
Sometimes spyware will change
your default homepage, or render
your computer incapable of
changing your homepage again.
-
Redirecting Web sites:
Spyware can cause your browser
to automatically redirect to
different Web sites. This
symptom is especially common
with Internet search engines.
-
Search tool bars appear
in your browser: You
may notice that search bars
appear directly in your browser.
These bars, also known as
plug-ins, can sometimes be
installed by spyware programs.
-
Spyware software appears
in menus: Another
indication that spyware has been
installed on your computer is
when suspicious programs and
folders appear in your Start
menu, startup menu, or system
tray.
Removing spyware
Spyware
is often very difficult to remove
without the help of specialized
anti-spyware programs (also known as
spyware scanners). Spyware scanners
identify and remove spyware from
your computer. It is strongly
recommended that you take advantage
of these programs rather than
attempting to remove spyware
programs through conventional
program un-install methods, like the
"Add / Remove Programs" utility in
Windows.
Spyware protection and
prevention
Here are some basic guidelines to
follow to help protect your computer
from spyware in the future.
-
Always be careful to fully
understand what an application
will be doing on your computer
before you download it.
-
Beware that sometimes spyware
programs are bundled with other
software applications
(especially file sharing
applications), and will
automatically install.
-
Be aware that spyware can be
hidden in files shared through
some popular file sharing
applications, including KaZaA,
LimeWire, BearShare, WinMX,
iMesh, Morpheus, and XoloX.
Here are a few anti spyware
programs you can download for free
to help keep your computer clean.
AD-AWARE Personal Edition
1.06
download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-2
Spybot Search And Destroy
download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1
Microsoft Anti Spyware
(beta)
microsoft.com/athome/security/spyware/software/default.mspx
Source: Yahoo Support
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Office Tips for the Rest of Us
Put down that huge Microsoft
Office how-to book. Our expert gives
you 10 quick-and-easy pointers for
getting the most from your programs.
Michael S. Lasky, special to PC
World
Microsoft Office is like its
namesake company: huge. It's so
enormous, in fact, that Microsoft
notes most Office users take
advantage of less than 15 percent of
the features packed into the 245MB
of hard disk real estate that the
program occupies. And even in the 15
percent that we do use, most of us
don't know many of the great
built-ins, short cuts, navigational
speed tricks, and other documented
and undocumented tips for getting
the most out of Word, Excel, and
Outlook.
You could, of course, buy one of the
zillion books that cover every facet
of the Office suite, but they too
are overwhelming in size—some
running up to nearly 1600 pages and
weighing six and a half pounds. Or
you can start with some of these
handy, dandy tips I've discovered or
been clued in to by other Office
practitioners. All these speed-up
tips and shortcuts work in Office
2003, XP, and 2000. They're certain
to help you work more productively
on Word documents, Excel worksheets,
and Outlook e-mails and contact
lists.
Zooming with Office:
If you have a scroll wheel mouse,
you can use the wheel to enlarge or
shrink the screen size of your
document or worksheet. Hold down the
<Ctrl> key and spin the wheel toward
yourself to zoom out or away from
yourself (forward) to zoom back in.
You may need to enable this feature
to make it work properly; to do so,
in Word or Excel, choose Tools,
Options, click the General tab, and
check the Zoom on Roll with
Intellimouse box (a scroll mouse of
any brand will work).
The shortcut to shortcuts:
Not sure of a keyboard shortcut, or
just want to learn more of them? Let
Office help you by turning on the
keyboard shortcut display. Select
Tools, Customize, click the Options
tab, and check the Show shortcut
keys in ScreenTips box. Now when you
hover the cursor over something like
a toolbar icon, no only will a
description of the icon function pop
up, but so will its keyboard
shortcut (if available).
A WORD for the Wise
Automate
with AutoText: Word has a
surfeit of built-in boilerplate
phrases ready to be summoned with a
mouse click instead of requiring you
to manually type them. To access
AutoText phrases instantly,
right-click anywhere on the toolbar
area and select AutoText. You'll
find a menu of phrases (such as "To
Whom it May Concern") as well as a
button for adding your own AutoText
entries.
Return to where you left
off: Wouldn't it be nice to
quickly return to the place in your
document where you left off when you
last saved? Press <Shift>-<F5> and
you're there. In fact, you can
repeat the key combo to go to the
last three places you made changes.
Two windows, one screen:
When you're editing a document or
just want to compare parts of one,
it's particular handy to have two
independently scrollable window
panes of the same document. Select
Window, Split and a split bar will
appear. Using your mouse, move the
line to where you want the split to
appear and then click the mouse. Any
changes you make in one pane will be
made in the other because only the
number of viewing/editing panes has
doubled-not the number of copies of
the document. To return to a
single-window view, double-click on
the split bar.
Excelling With EXCEL
Changing
directions: With so many
places (or cells) to go to in Excel,
navigation expertise is essential to
productivity. One of the
simplest–but often overlooked–forms
of navigation is the Enter key. By
default, when you press Enter, the
cursor goes to the next cell down.
But it doesn't have to be that way.
To change the default direction to
right, left, or up, select Tools,
Options, click the Edit tab, check
the Move selection after Enter box,
and then select your direction
choice from the pull down menu. Then
click OK.
Moving from one worksheet to another
is as simple as clicking the Sheet
tabs at the bottom of the screen.
But if you want to keep your hands
on the keyboard, press
<Ctrl>-<PageUp> and <Ctrl>-<Page
Down> to toggle through each sheet.
Time for a page break:
Unlike with dating, in Excel,
breaking up is not hard to do–but
clean page breaks are essential.
Have you ever printed a worksheet
only to find a few stray columns or
rows orphaned on a separate page? To
avoid this problem, preview where
the page breaks are set to fall.
Select View, Page Break Preview. The
first time you visit, you will see a
welcome screen that's not
particularly helpful. Check the box
offering not to show it again. Use
the vertical and horizontal scroll
bars to view the breaks. Pages will
be marked with large labels and page
breaks with bold lines. You can then
adjust the break lines with your
mouse.
To manually set a page break, select
the cell that will be the first one
on the next page. Choose Insert,
Page Break from the menu. To remove
a page break, select Insert, Remove
Page Break.
Fill 'er up with AutoFill:
Excel can remove the
drudgery of entering sequences of
numbers, dates, days of the week,
months, or years, among other
boilerplate items. All you need to
do is enter one or two items of a
sequence in succeeding cells (rows
or columns) and AutoFill can do the
rest. Here are some examples:
-
Fill in a series of numbers:
To try this out, enter the
number 1 in one cell and 2 in
the next, then highlight both of
those cells. Now hover your
cursor over the small black
square in the lower right of the
selection until the cursor turns
into a plus sign (not the plus
sign with arrows). Next, drag
the corner down or across and in
each succeeding cell, Excel will
fill the cells with increments
of 1 (3, 4, 5, and so forth). If
you originally entered 100 and
200, the cells would be
AutoFilled with 300, 400, and so
on.
-
Fill in dates:
Similarly, enter a single day of
the week or month of the year,
and Excel will AutoFill each
succeeding day or month. When it
reaches the end of a series of
named days, it will repeat them
again in order until the end of
your selection. At the end of a
month's worth of dates, it will
automatically go into the next
month. Excel will even fill in a
sequence of years or quarters
beginning with the one you start
with such as 2004, 2005, 2006 or
Q1, Q2, Q3, Q4.
By default, AutoFill copies both the
formats and values of the cells you
choose. To select one or the other,
hold down the right mouse key while
dragging. Upon release, choose Fill
Formatting Only or Fill Without
Formatting. If you don't like how
AutoFill has filled cells, click
AutoFill Smart Tag to display more
options.
Looking Out With OUTLOOK
Faster
contacts with nicknames:
Every contact record in Outlook
includes a field called Nickname.
While you could actually enter a
friend's nickname there (which is
what most users think it is for and
therefore don't use it), it is a
great way to make name matching more
precise when sending e-mails.
To use this field, go to a contact's
record, click the Details tab, and
enter a name that you'll use as a
shortcut for calling up the person's
info. It can also be useful for
differentiating similar close names.
For instance, if you have a series
of Smiths–Anne, Barrett, Charles–you
could enter a nickname for each,
such as AS, BS, or Chuck. You don't
have to type the full name, or
choose the right Smith from a pop-up
list, to pinpoint the Smith you're
addressing: you simply type their
nickname into the "To:" field of
your e-mail message.
Find a contact's address on
a map: If your PC is
connected to the Internet, you can
get a map and driving instructions
of a contact's address. Click
Contacts on the Outlook bar, then
select the contact. From the File
menu, select Open, Selected Items.
Under the Address button, click the
down arrow, then click the address
you want mapped: Business, Home, or
Other. Now go to the Actions menu
and click Display Map of Address.
Outlook now goes to the MSN Maps Web
site to pinpoint the address on a
map. Use the controls on that page
to further customize your exact
directional needs.
Source: MSN.com |
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