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We're
dedicated to making the customer experience as easy and
enjoyable as possible. Should you have any questions or
concerns please contact us . . .
Technical Support
8 a.m. to 8
p.m.
Monday to Friday
10 a.m. to 6
p.m.
Saturday
Phone:
1-888-992-8008
Email:
support@eGIX.com
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Understanding the Terms and Conditions of your eGIX
Service
We often receive calls from our customers who
are uncertain of the terms and conditions of their service. It
is very important that you familiarize yourself with this
information should cause for cancellation of service ever
arise or other general questions about your account.
Below is a link to our Terms and Conditions for all
eGIX products and services. If you have any questions, please
don't hesitate to call our Customer Support Team at (800)
489-6655.
Online
Documentation
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If you have an
interest in expanding your business and bottom line, let
us
know. We are currently looking for new agents to join
our team. For
more information, please send an email to
newsletter@egix.net. | |
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You've
trusted us with your Internet service.
Now we're ready to
do it all. |
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Introducing the All in-One Home Package by
eGIX. |
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Available for only $49.95 |
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Bring
it all together! |
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All-In-One Home Package
Includes: |
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Local Telephone Service -
with FREE caller ID and call waiting. |
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Unlimited Local/Long
Distance - call anywhere, anytime in the
continental United States (international calls are
subject to tariff rates). |
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Home Message Center -
includes voice mail, email and the ability to receive
faxes online.
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OPTIONAL
SERVICES
(available with this package
only) |
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Family Message
Center - features a
personalized menu giving callers the option to leave a
message for specific family member -
$6.95/month. |
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DSL Internet
Access now only
$30.00/month (subject to availability at your
residence). |
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KidsNet Parental
Controls - protect
your kids from inappropriate content and online
predators with KidsNet Parental Controls - a unique,
customizable tool that ensures your kids surf safety.
Add KidsNet to Velocity Access or DSL service for just
$3.00/month.
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| Sign up today for the ALL-IN-ONE
HOME PACKAGE |
and Velocity Access is just
10.95/month.
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 For a limited time, we'll upgrade your current
Internet service plan to Velocity Access – our high
speed dial-up service including both Spam & Virus
Protection with Internet response times up to 6 times
faster than standard dial-up! |
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Only
$10.95/month • Offer expires
3/31/04 |
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To sign up for the All-In-One Home
Package
call (866) 367-3449
(FOR-EGIX)
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| Offer available at residential addresses only. A
one-year agreement is required for the All-In-One Home Office
package and DSL service. Customers who currently have Velocity
Access and opt into the All-In-One Home package will receive a
reduced rate of $10.95/mo. Other optional services do not
require one-year service agreement but are subject to a 30-day
cancellation policy. Must have existing phone service in an
SBC service area. Prices exclude taxes, surcharges, and any
applicable installation or termination fees. Unlimited calling
does not include toll free or operator assisted calls, calling
card services or access to the Internet for extended periods
of time. Credit restrictions and other limitations may
apply. |
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 eGIX Security Alert!
It has been
brought to our attention that a virus is generating email
correspondence to various customers under the guise of an
official eGIX communication. There is an attachment to the
email, a zip file, that when opened will infect your computer.
Please be aware that these emails are NOT being sent by
eGIX and there is no action required on your part.
Delete the email and do not open the attachment. Below
are samples of the content contained is these emails.
VIRUS SAMPLE #1
Hello user of Egix.com
e-mail server,
Some of our clients complained
about the spam (negative e-mail content) outgoing from
your e-mail account. Probably, you have been infected by
a proxy-relay trojan server. In order to keep your
computer safe, follow the instructions.
For
details see the attached file.
In order to read
the attach you have to use the following password:
56310.
Have a good day,
The Egix.com team
http://www.egix.com
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VIRUS SAMPLE #2
Dear user of "Mibor.net"
mailing system, our main mailing server will be
temporary unavaible for next two days, to continue
receiving mail in these days you have to configure our
free auto-forwarding service.
For further details see
the attach.
Best wishes,
The Mibor.net
team
http://www.mibor.net
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Because viruses like this have become more prevalent,
eGIX has adopted a new policy regarding correspondence mailed
or emailed to our customers. The following information will be
listed at the bottom of all official eGIX correspondence:
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This
information has been provided to you by eGIX,
Inc
1(800) 489-6655
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If a communication you receive does not contain this
statement, please disregard. In addition, please note that
eGIX would never ask you for a password. If you should have
questions or concerns about any correspondence you receive,
please don't hesitate to contact our Customer Support Team at
(800) 489-6655.
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Kelly's Techie Tip of the Month
Kelly is our lead Technical Support
Representative and helps our customers with a variety of
questions each month. Please note that the information
provided in Techie Tips is done so only as a recommendation.
Any files you download onto your computer system should be
done only after careful review of the provider's terms and
conditions, system requirements, etc. eGIX is not responsible
for any hardware or software related issues that may occur
from downloading files referenced in this
newsletter.
Looking to
enhance your overall Windows experience? Here are some handy
tips and tricks.
Disk
Clean Up
Disk Clean up is designed to clear
unnecessary files from your computers hard drive. To start
disk clean up you can either go to Start, then
Run and type in Cleanmgr.exe. You
can also go to Start, All
Programs, point to Accessories, point to
System Tools, and then click on Disk
Cleanup.
Disk Defragmenter (XP and Win
2000)
Disk Defragmenter reorganizes files and
pieces of files on a disk to optimize performance and
reliability.
To open Disk Defragmenter go to
Start, then All Programs,
Accessories, System Tools and then
Disk Defragmenter. You can also go to
Start, Run, type in
dfrg.msc. Once it opens you will see on the top
of the window a list of hard drives installed on your system.
Just highlight a drive and click Defragment to begin the
Defragmentation process. This can usually take up to an hour
to be completely done.
Email without Starting
Outlook
Sometimes you just want to send a quick
email without opening your Outlook and waiting for the
application to load. Well with this tip you can.
- First
right-click on your desktop and select new, and then
shortcut from the pop-up menu.
- A
wizard launches, type mailto: in the location box (don't
forget the colon at the end).
- Name
your shortcut "new email" or something you can remember. You
will then see the shortcut on your desktop.
So whenever you want to send off an email when Outlook
isn't open, just double click this shortcut, compose your
email and click send. This will also work for other email
programs as well, as long as the application is the default
mail program.
Does your computer start connecting
right when you turn on your computer? (Windows
XP)
Go to Control Panel, Switch to
classic view (on the left hand side). Double
click on Network Connections. Then you will want
to click on Advanced from the menu and then
click Dial up Preference. Under Enable
redial by location, uncheck all locations and hit OK.
That should take care of that
problem.
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Click here to check out our
latest HIGH SPEED
OFFERS.
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above to learn
more.
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