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Corporate Information

• The eGIX Story
• eWorld: The World of eGIX
• Executive Profiles
  • Steven L Johns
  • James H Kinnett
  • Tom Vanneman
  • Andrew G Gorogiani
  • Colleen Bolden Smith
• Strategic Partners
• Career Opportunities
• News Room
  • Press Releases
  • News Archives
  • Customer Newsletters
• Become an eGIX Network Distributor

Products & Services

• eVOLVE Business Services
  • IP Communication Services
  • Integrated T-1 Services
  • Where are you in the business lifecycle?
    • Is your business just getting started?
    • Have you outgrown your phone system?
    • Looking for competitive advantage?
  • Rentable, Scalable and Flexible Solutions
  • IP Communications Pricing
  • Integrated T-1 Pricing
• eNSEMBLE Consulting Services
  • Free Network Analysis
  • Software Compliance
  • Network Security
  • Network Capacity
  • Network/Workstation Configuration
• eNCOMPASS Residential & Home Office Services
• eGIX Wholesale Services
• eGIX Enhanced Services
  • Unified Communications
  • One Number 'Follow-Me' Service
  • ezFax
  • Long Distance Service
• eGIX Internet Services
  • Broadband Services
  • Dial-Up/Accelerated Dial-Up Services
  • Web Hosting and Co-Location Offerings

Member Services

• Login to eMAIL
• Login to eVOLVE
• Login to eNCOMPASS
• Online Bill Payment
• Contact Us
  • Hours of Operation
  • Mailing Address
  • Email Us

Customer Service

• User Guides
  • Unified Communications
  • One Number
  • Paperless Client Folder
  • eGIX Voice Mail Network and Distribution List
  • ezFax
  • Local Telephone Service User Guides
    • Family Message Center User Guide
    • Home Message Center User Guide
    • Product Guide - 3 Way Calling
    • Product Guide - Call Forwarding
    • Product Guide - Call Waiting
    • Product Guide - Caller ID Name
    • Product Guide - Caller ID Number
    • Product Guide - Call Screening
    • Product Guide - Multi-Ring Service
    • Product Guide - Repeat Dialing
    • Product Guide - Speed Call 8
    • Product Guide - Star 69
    • ezFax User Guide
  • eNCOMPASS User Guide
    • Product User Guide
      • Online Call Manager User Guide
        • Call Control
          • Call Waiting
        • Incoming Calls
          • Call Forward No Answer
          • Call Forward Always
          • Incoming Calling Plan
          • Internal Calling Line ID Delivery
        • Messaging
          • Personalized Name
          • Third Party Message Waiting Indicator (MWI) Control
          • Third Party Voice Mail Support
        • Outgoing Calls
          • Account Codes
          • Personal Phone List
          • Speed Dial 8
        • Profile
          • Passwords
          • Personal Data
          • Time Schedule
        • Utilities
          • Feature Access Codes
          • Group Directory
          • Authentication Password
      • eNCOMPASS Installation Guide - SPA 1000/2000
      • Family Message Center User Guide
      • Home Message Center User Guide
    • Line Feature Codes
      • 3 Way Calling
      • Caller ID Number
      • Caller Screening
      • Call Waiting
      • Call Forwarding
      • Call Transfer
      • Call Busy Transfer
      • No Answer Transfer
      • Do Not Disturb
      • Caller ID Block (*67)
      • Automatic Callback (*69)
      • Repeat Dialing
      • Speed Dial 8
    • 911 Dialing
    • Optional Features
      • exFax User Guide
      • Multi-Ring Service
    • Advanced Configuration
      • Step-by-Step Instructions: Connecting Multiple Phones to Your eNCOMPASS
      • Step-by-Step Instructions: Connecting Multiple Computers to my SPA 1000/2000 Telephone Adaptor
    • Additional Information
      • Frequently Asked Questions
• Frequently Asked Questions
  • Webmail
    • What are the mail server names?
    • I noticed I am not receiving all my email messages. What could be causing this?
    • Why am I getting so much SPAM?
    • How long can I leave mail on the server?
    • How much space do I have available on the mail server?
    • How can I forward my eGIX email messages to a different email address?
    • Can I access my email via my cell phone?
    • How do I change my email password?
  • Internet Services
    • Why did I receive a "Malicious Script" error when installing the Velocity Access accelerator?
    • I think my computer has a virus. What could I do to remove it?
    • My Internet connection drops off sometimes. What can I do to help prevent this?
    • I reloaded my computer & I need to reinstall the VA accelerator. Where can I find that?
  • Unified Messaging & One Number Services
    • Why can't I hear my voicemail messages when I open them from my email inbox?
    • Why can't I view my fax mail messages when I open them from my email inbox?
    • I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?
    • How do I put a caller on hold to receive another call on my "One Number"?
  • eNCOMPASS Residential & Home Office Services
    • Why can't I plug in my SPA 1000/2000 directly into a telephone wall jack?
    • How do I log into my eNCOMPASS Online Call Manager?
    • How do I manage all my line features like Caller ID, Call Waiting and Do Not Disturb?
    • How do I access my unified inbox to check my voice mail, email and faxes?
    • What if I do not have DHCP running on my network and require static IP addresses?
    • I have connected my SPA 1000/2000 & have a dial tone, why am I getting a busy signal when I try to make a call?
  • eVOLVE Business Solutions
  • eNSEMBLE IT Consulting
  • Voice & Fax Service
  • Long Distance Service
• Member Resource Center
• Contact Us
  • Hours of Operation
  • Mailing Address
  • Email Us

News Room

• Press Releases
• News Archives
• Customer Newsletters

Contact Us

• Hours of Operation
• Mailing Address
• Email Us