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Customer Service

Online Call Manager Guide

Utilities: Authentication Password
 

You use this page to change the password that is used to authenticate your IP phone, which allows calls to be made over Internet Protocol (IP)-based networks. The authentication password and user name can be different from the system password and user ID that are used at initial system login. While you may choose to use the same name and password for authentication and initial login, they allow access to completely different services. The password restrictions may differ.

Group and system administrators have the ability to reset your password, which can be done without knowing your current password.

Steps Details
1. Enter your authentication user name While this name is separate from your User ID, which you use at system login and is listed in your Personal Data, the User Name and User ID can be the same.
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2. Type your current authentication password

You should know your current password. If not, see your group administrator. Your group administrator can reset your password if necessary.

Type your current password exactly as assigned.

Your password does not display as you type on your keyboard; * displays for each character you type.

Example: ******
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3. Type your new authentication password

Type your new password exactly as you would when logging into the system, including capitalization.

Password restrictions may differ for the Authentication service, your IP phone, and the system. While this password is separate from the password you use at system login, the passwords can be the same.

Your password does not display as you type on your keyboard; * displays for each character you type.

Example: ******
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4. Type the new password again

Again, type your new password exactly as you would when logging into the system, including capitalization.

Your password does not display as you type on your keyboard; * displays for each character you type.
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5. Save your changes

Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.

To exit without saving, select another page or click Cancel to display the previous page.

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Choose from the following links for more Call Manager User Guides:

    Call Control

    Incoming Calls

    Messaging

    Outgoing Calls

    Profile

    Utilities

    Return to User Guides

For more information, call our Customer Service Department at (800) 489-6655.
(Source: Broadsoft
 

 

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