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Customer Service

Online Call Manager Guide

Call Control: Call Waiting

You use this page to turn the Call Waiting service on or off. This service allows you to decide whether phone calls in progress can be interrupted by other calls.

NOTE: This service is not available with all access device types.

Steps Details
1. Turn Call Waiting on or off Click "On" or "Off". When this service is on and you receive a call while taking another, you hear a beep. You can put the first call on hold to answer the incoming call.

When this service is turned off, the caller hears a busy tone. The default for this service is "On".

NOTE: Call Waiting behavior may vary when used in conjunction with other services such as Shared Call Appearance and Call Forwarding Busy.
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2. Save your changes Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.

To exit without saving, select another page or click Cancel to display the previous page.
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Choose from the following links for more Call Manager User Guides:

    Call Control

    Incoming Calls

    Messaging

    Outgoing Calls

    Profile

    Utilities

    Return to User Guides

For more information, call our Customer Service Department at (800) 489-6655.
(Source: Broadsoft
 
 

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