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Customer Service

Online Call Manager Guide

Incoming Calls: Do Not Disturb

You use this page to prevent your phone from ringing. Callers are sent to Voice Messaging or another specified location, such as a number indicated by the Call Forwarding Busy service.

You can also access this page from your Online Call Manager window. When the Do Not Disturb (DND) button is selected, this service is on. When it is not selected, it is off.

Steps Details
1. Turn the service on or off

Click "On" or "Off". When on, Do Not Disturb prevents your phone from ringing and callers are given busy treatment (such as being sent to Voice Messaging, if available, or forwarded to the specified number of the Call Forwarding Busy service, if available).

The default for this service is "Off".
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2. Select whether to play a ring reminder The Play Ring Reminder when a call is blocked check box causes the service to play a short ring burst if checked.

No ring reminder is played if not checked.

A ring reminder is played if this service blocks a call while this check box is checked. The ring reminder is a short ringing burst, 500 milliseconds in duration.
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3. Save your changes

Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.

To exit without saving, select another page or click Cancel to display the previous page.
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Choose from the following links for more Call Manager User Guides:

    Call Control

    Incoming Calls

    Messaging

    Outgoing Calls

    Profile

    Utilities

    Return to User Guides

For more information, call our Customer Service Department at (800) 489-6655.
(Source: Broadsoft
 
 

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