Customer Service
Frequently Asked Questions: eNCOMPASS
Why can't I plug in my SPA 1000/2000 directly into
a telephone wall jack?
If
you do not first isolate your inside wiring, and the phone company
decides to send voltage across a line you thought was dead, it could
damage the telephone equipment inside your house or worse, cause a
fire.
The
Advanced Configuration guide to connect multiple phones to eNCOMPASS
may require you to connect the SPA 1000/2000 directly to a telephone
wall jack, HOWEVER, you must
first isolate your inside phone wiring from the lines that come into
you house from the phone company.
See
Step-by-Step
Instructions: Connecting
multiple phones to your eNCOMPASS Residential Service
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