header.gif
........

Customer Service

Frequently Asked Questions: eNCOMPASS

How do I manage all my line features like Caller ID, Call-Waiting and Do Not Disturb?

There are two ways. You can either manage your line features from your hand held phone with various feature access codes (see Line Feature Access Codes for a list of descriptions & codes) or you can customize and modify all of your line features with a click of your mouse by using the eNCOMPASS Online Call Manager Tool.
 
 

Frequently Asked Questions: eNCOMPASS

bullet

 Why can't I plug in my SPA 1000/2000 directly into a telephone wall jack?
bullet

 How do I log onto my eNCOMPASS Online Call Manager?
bullet

 How do I manage all my line features like Caller ID, Call-Waiting and Do Not Disturb?
bullet

 How do I access my unified inbox to check my voice mail, email and faxes?
bullet

 What if I do not have DHCP running on my network and require static IP addresses?
bullet

 I have connected my SPA 1000/2000 & have a dial tone, why am I getting a busy signal when I try to make a call?
bullet

 Return to Frequently Asked Questions

For more information, please call our Customer Service Department at (800) 489-6655.
 
 
 

Member Login:

For Your Business...    
IP Communication Services Wholesale Services Configurable for your needs
Get empowered. Learn more about eVOLVE IP Communication Services by eGIX. Keeping up with the pace? The solution for faster, more reliable Internet is right here. Just because our services are best-in-class doesn’t mean they are one size fits all...check this out!
 


Copyright© 1999 - 2008