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Customer Service

Frequently Asked Questions: eNCOMPASS

What if I do not have DHCP running on my network and require static IP addresses?

If you recognize you do not have DHCP running on your network, please contact an eGIX Representative at (888) 992-8008 and they will happily walk you through the proper configuration.

Please Note: Most have DHCP running on their networks.
 
 

Frequently Asked Questions: eNCOMPASS

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 Why can't I plug in my SPA 1000/2000 directly into a telephone wall jack?
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 How do I log onto my eNCOMPASS Online Call Manager?
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 How do I manage all my line features like Caller ID, Call-Waiting and Do Not Disturb?
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 How do I access my unified inbox to check my voice mail, email and faxes?
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 What if I do not have DHCP running on my network and require static IP addresses?
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 I have connected my SPA 1000/2000 & have a dial tone, why am I getting a busy signal when I try to make a call?
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 Return to Frequently Asked Questions

For more information, please call our Customer Service Department at (800) 489-6655.
 
 
 

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