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Customer Service

Online Call Manager Guide

Messaging: Personalized Name

You use this page to upload a recording of your name. When a call is connected to your extension by the Auto Attendant or to Voice Messaging, your name is announced to the caller. Your personalized name can also be recorded or deleted using your telephone through the voice portal.

Steps Details
1. Activate or deactivate the service

Check the box to use a personalized name recording with Auto Attendant and Voice Messaging.
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2. If this service has been turned on, load the file with your recorded name

If you already have recorded a name announcement, type the full path name in the Load Name text box, or click Browse to locate it. If you need help recording your own announcement, click here to record a personal greeting via your PC.
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3. Or, you can use your phone to record your announcement

Use your phone to record your announcement.

Dial the voice portal phone number and provide your extension and/or passcode when prompted. Follow the instructions for name recording.
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4. Save your changes

Click Apply or OK. Apply saves your changes. OK saves your changes and displays the previous page.

To exit without saving, select another page or click Cancel to display the previous page.

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Choose from the following links for more Call Manager User Guides:

    Call Control

    Incoming Calls

    Messaging

    Outgoing Calls

    Profile

    Utilities

    Return to User Guides

For more information, call our Customer Service Department at (800) 489-6655.
(Source: Broadsoft
 

 

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