Customer Service
Online Call Manager Guide
Messaging: Third Party Voice Mail Support Voice
Mail Support allows you to specify how to handle your
voice messages. You can choose to send busy and/or unanswered
calls to your voice mail, as well as the number of rings
before an incoming call is considered unanswered.
You use this page to specify how to handle voice mail
messages from a third-party voice mail system.
| Steps |
Details |
| 1.
Activate or deactivate third-party voice mail support |
Click
"On" or "Off". |
| |
|
| 2.
Specify how to handle busy calls |
If
you have activated this service and want your busy
calls to be sent to your voice mail, check the Send
Busy Calls to Voice Mail check box. |
| |
|
| 3. Specify how to
handle unanswered calls |
If you have activated
this service and want your unanswered calls to be
sent to your voice mail, check the Send Unanswered
Calls to Voice Mail check box. |
| |
|
| 4. Set the number
of times the phone rings before the greeting is
played |
Click the appropriate
button.
Note: This step does not apply to virtual users.
|
| |
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