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Customer Service

Frequently Asked Questions: Unified Communications & One Number
 

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Why can't I hear my voicemail messages when I open them from my email inbox?

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Why can't I view my fax mail messages when I open them from my email inbox?

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I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?

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How do I put a caller on hold to receive another call on my "One Number"?

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If I place a call on hold and then hang up my phone, how do I get the caller back?

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Once I place a call on hold, how long can I wait before picking the call back up?

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How do I switch from a cell phone to a land line phone & vice versa?

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Can I make outgoing calls from my One Number?

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How do I answer a call when there are TWO callers on hold?

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How do I change my One Number greeting?

 

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Please call our Customer Service Department at (800) 489-6655 for further assistance.


 

 

 

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