Customer Service
Frequently Asked Questions: Unified Communications &
One Number
I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?
Once you have installed a program that will read TIFF
Files, you may need to 'associate' the program as your
default TIFF reader.
The following operating systems (Windows XP, 2000, ME) can do the following:
- Click on the START Button
- Select RUN
- Enter explorer.exe
- Select Tools from your tool bar
- Select Folder Options
- Click on the Folder Types tab
- Highlight TIF in the Registered File Types portion
of the screen
- Details for TIF extension should be one of the
following: Microsoft Office Document Imaging,
Windows Picture & Fax Viewer, IRfanview, or
AlternaTIFF.
IF NOT
- Select Change and the appropriate file type for
your viewer.
For all other
operating systems or
additional help
please contact
customer support at
(888) 992-8008 for
further assistance. Call your eGIX Customer Support Representative for assistance (888) 992-8008. |