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Customer Service

Frequently Asked Questions: Unified Communications & One Number

 

If I place a call on hold and then hang up my phone, how I get the caller back?

  • Dial your One Number
     
  • When you hear your greeting press (*)
     
  • You'll hear who is holding
     
  • Press (1) to reconnect
 

Frequently Asked Questions: Unified Communications

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 Why can't I hear my voicemail messages when I open them from my email inbox?
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 Why can't I view my fax mail messages when I open them from my email inbox?
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 I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?
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 How do I put a caller on hold to receive another call on my "One Number"?
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 Return to FAQs

For more information, please call our Customer Service Department at 1(800) 489-6655.
 
 
 

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