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Customer Service

Frequently Asked Questions: Unified Communications & One Number

 

Once I place a call on hold, how long can I wait before picking the call back up?

If you place a call on hold and do not hang up you have 10 seconds to pick the call back up.  One you hang up, you must dial back into the system to pick up the caller.

 
 

Frequently Asked Questions: Unified Communications

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 Why can't I hear my voicemail messages when I open them from my email inbox?
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 Why can't I view my fax mail messages when I open them from my email inbox?
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 I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?
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 How do I put a caller on hold to receive another call on my "One Number"?
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 Return to FAQs

For more information, please call our Customer Service Department at 1(800) 489-6655.
 
 
 

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