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Customer Service

Frequently Asked Questions: Unified Communications & One Number

 

Can I make outgoing calls from my One Number?

Yes. 

  • Dial your One Number
     
  • Press (*)
     
  • Enter your passcode
     
  • Press (9) to place a call
     
  • Dial the number (area code only necessary for long distance calls)

This is important for anyone who would like to utilize the features their One Number has to offer.
(i.e., Call Transfer, Call Hold, keeping your number private, etc...)

 

 

 

Frequently Asked Questions: Unified Communications

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 Why can't I hear my voicemail messages when I open them from my email inbox?

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 Why can't I view my fax mail messages when I open them from my email inbox?

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 I have downloaded a program that reads TIFF files, but I still can't see my fax mail messages?

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 How do I put a caller on hold to receive another call on my "One Number"?

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 Return to FAQs

For more information, please call our Customer Service Department at 1(800) 489-6655.

 
 

 

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