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Customer Service

Frequently Asked Questions: Webmail

What are the mail server names?

Our incoming and outgoing mail servers are set up the same.

Example: If your email address is user@domain.com, the incoming and outgoing mail servers would both be mail.domain.com. The username/account name will always be your full e-mail address (ex: user@domain.com). This information is important if you are accessing your email with a different program (Outlook, Eudora, etc...).

 

 

Frequently Asked Questions:  WebMail

   What are the mail server names?
   I noticed I am not receiving all my email messages. What could be causing this?
   Why am I getting so much SPAM?
   How long can I leave mail on the server?
   How much space do I have available on the mail server?
   How can I forward my eGIX email messages to a different email address?
   Can I access my email via my cell phone?
   How do I change my email password?

For more information, please call our Customer Service Department at (800) 489-6655.

 

   User Guides
   Frequently Asked Questions
   Member Resource Center
   Return to Customer Service

Please call our Customer Service Department at (800) 489-6655 for further assistance.

 

 

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