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Customer Service

Frequently Asked Questions: Webmail

Getting a lot of SPAM?
Simply adjust your SPAM sensitivity:

  • Log into your email
  • Click
  • Click
  • Slide the bar to the setting of your preference
  • Click
  • You also have the ability to set up your "Block" and "Allow" lists

Frequently Asked Questions:  WebMail

   What are the mail server names?
   I noticed I am not receiving all my email messages. What could be causing this?
   Why am I getting so much SPAM?
   How long can I leave mail on the server?
   How much space do I have available on the mail server?
   How can I forward my eGIX email messages to a different email address?
   Can I access my email via my cell phone?
   How do I change my email password?

For more information, please call our Customer Service Department at (800) 489-6655.
 

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Please call our Customer Service Department at (800) 489-6655 for further assistance.
 
 

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