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Customer Service

Frequently Asked Questions: Webmail

How long will my mail remain on the server?
Mail will remain on the server indefinitely. There is no automatic deleting of any messages that are delivered to your inbox. Only messages delivered to your Spam folder or messages that are moved to the Trash folder will be automatically deleted. If you notice you are not receiving email messages (click here).

 
 

Frequently Asked Questions:  WebMail

   What are the mail server names?
   I noticed I am not receiving all my email messages. What could be causing this?
   Why am I getting so much SPAM?
   How long can I leave mail on the server?
   How much space do I have available on the mail server?
   How can I forward my eGIX email messages to a different email address?
   Can I access my email via my cell phone?
   How do I change my email password?

For more information, please call our Customer Service Department at (800) 489-6655.
 

   User Guides
   Frequently Asked Questions
   Member Resource Center
   Return to Customer Service

Please call our Customer Service Department at (800) 489-6655 for further assistance.


 
 
 

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