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Customer Service

Frequently Asked Questions: Webmail

How much space do I have available on the mail server?
Users are allowed to store up to 25MB worth of mail in their inboxes. If a user has a mailbox over 25MB, all new mail for that user will bounce back to the sender. No new mail will be delivered until you have removed the messages from the server. Be sure to empty your Trash and Spam folders. It’s always good to keep a close watch on the size of your mailbox. When you log in, your email home page will indicate the status of your mailbox.

 

 

Frequently Asked Questions:  WebMail

   What are the mail server names?
   I noticed I am not receiving all my email messages. What could be causing this?
   Why am I getting so much SPAM?
   How long can I leave mail on the server?
   How much space do I have available on the mail server?
   How can I forward my eGIX email messages to a different email address?
   Can I access my email via my cell phone?
   How do I change my email password?

For more information, please call our Customer Service Department at (800) 489-6655.

 

   User Guides
   Frequently Asked Questions
   Member Resource Center
   Return to Customer Service

Please call our Customer Service Department at (800) 489-6655 for further assistance.

 

 

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