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Customer Service

Frequently Asked Questions: Webmail

How do I change my email password?

  • Log into your email
  • Click
  • Enter your information into the screen below:
  • When finished, click Change Password

If you have forgotten your password you may call Customer Support (888) 992.8008. Please have all account information available (i.e., account/credit card number) so we can verify and process your request.
 

Frequently Asked Questions:  WebMail

   What are the mail server names?
   I noticed I am not receiving all my email messages. What could be causing this?
   Why am I getting so much SPAM?
   How long can I leave mail on the server?
   How much space do I have available on the mail server?
   How can I forward my eGIX email messages to a different email address?
   Can I access my email via my cell phone?
   How do I change my email password?

For more information, please call our Customer Service Department at (800) 489-6655.
 

   User Guides
   Frequently Asked Questions
   Member Resource Center
   Return to Customer Service

Please call our Customer Service Department at (800) 489-6655 for further assistance.
 
 

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